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  • What materials are used in your jewelry?
    We use a variety of high-quality materials, including 925 and 950 sterling silver, 10k, 14k and 18k gold, and genuine gemstones. Each product description on our website provides detailed information about the materials used, ensuring transparency in our craftsmanship.
  • Can I purchase a gift card for someone special?
    Absolutely! We offer electronic gift cards in various denominations. Gift cards are a perfect way to let your loved ones choose their favorite pieces. You can find our gift cards section on our website.
  • How can I contact your customer service team?
    We're here to help! You can reach our customer service team through the "Contact Us" page on our website. We typically respond to inquiries within 24 hours during business days.
  • Are your transactions secure, and how is my personal information protected?
    Yes, your security is our priority. Our website uses secure SSL encryption to protect your personal and financial information during transactions. We adhere to strict privacy policies to ensure the confidentiality and security of your data.
  • Do you ship internationally?
    Yes, we offer international shipping. Shipping costs and delivery times vary based on the destination. Please review our Shipping Information page for details on international shipping options and rates.
  • How can I track my order?
    Once your order is shipped, you'll receive a confirmation email with a tracking number and a link to track your package. You can also log in to your account on our website to view your order status and tracking information.
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